Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email with tracking information once your order ships.

Shipping Times & Costs

We ship from our US warehouse. Estimated delivery is 3–5 business days after processing. Shipping costs are calculated at checkout. All orders include tracking.

Tracking

Once your order ships, you'll receive a tracking number by email. Please allow up to 24 hours for tracking to update.

Delays

While we work to deliver on time, delivery estimates are not guaranteed and may be affected by carrier delays, weather, or high-volume periods.

Questions?

Contact us at support@copilotpaws.com and we'll be happy to help.